Apprenticeship Standard for Business Adminstration – Frequently Asked Questions
What job roles are suitable for this standard?
The Business Administration Apprenticeship, is applicable to Business Adminstrators in all sectors and all sizes of organisation. This includes individuals who are at the start of their career in business administration. It aims at developing people into strong Business Administrators and we will work with you, as the employer, to ensure the right opportunities are created during the programme for your apprentices to get the required level of experience and learning.
Who is eligible to join the programme?
The programme has certain eligibility criteria, as required by the government. The rules are quite extensive but, in short, people can apply if they’ve had the right to work in the UK for the past three years and work at least 30 hours per week. Our advisors will discuss this with you in more detail to ensure the entry rules are fully understood and complied with.
Can our existing staff join the programme?
Yes, the programme is appropriate for those already in business administrator roles who may already have developed practical experience but who wish to develop their skills. There is a general expectation that anyone joining the programme will benefit from significant development, so it is not suitable for very experienced business administrators.
Is the apprenticeship useful for new members of staff?
This depends on their job roles. The apprenticeship standard should fit the job role and, secondly, the learner should benefit from significant up-skilling while on the programme.
What level of apprenticeship is this?
This is a level 3 apprenticeship.
How much does the apprenticeship cost and how do we pay Juice?
The programme is funded by the Education and Skills Funding Agency, which uses money collected from large employers under the Apprenticeship Levy scheme. Juice will work with you to set up your Apprenticeship Service account, so that your levy funds are transferred to us over the course of the apprenticeship (in accordance with the levy funding rules). This is an automated process that involves a series of checks and balances undertaken by the Education and Skills Funding Agency. If you are not a levy paying employer, the government pays 95% of the cost and you pay 5% – this equates to you paying no more than £19.45 per month per learner and the government pays the rest. This is what the government calls co-investment, and Juice will invoice you for the amounts due every quarter.
Are there any entry criteria?
Apprentices must either hold GCSE Grade C or above in English and Maths before they can join the Apprenticeship.
How are your Business Administrators assessed?
In the workplace: Observations remotely via MS Teams, witness testimonies from line manager, evidence of work e.g. emails / reports / spreadsheets / screenshots of databases / photos of policies / procedures etc. There will also be a professional discussion carried out with our mentors around this evidence and development undertaken each month.
How long does the programme last?
Typically, Business Administrators will be on programme for 12 to 15 months.
Do we have to pay separately for End Point Assessment?
No, it’s all part of the funding arrangements we will have between us but you will need to make the final co-investment contribution of £50 as mentioned above. Juice will recommend an approved End Point Assessment organisation to support your apprentices but you are free to make your own choice. You will enter into an agreement with the End Point Assessment organisation and we will be responsible for paying them from the levy funds we receive. However, you will incur costs if your apprentice cancels their End Point Assessment at short notice or fails to meet the agreed dates and deadlines – around £350 (March 2022).
Are there different pass marks to the apprenticeship?
Yes, your learners can secure a pass or distinction. Juice aims to support all learners to have the opportunity of passing with distinction, which is a clear recognition that they are someone who regularly goes beyond the normal expectations of the job and has the potential to develop and improve quickly.
How do you make sure the apprenticeship is delivered to a very high standard?
Our apprenticeship programme is frequently checked for its impact and effectiveness. We use a range of quality assurance tools to identify our strengths and areas for improvement. These tools include observations of our team working with your apprentices, feedback from your apprentices and their managers, and analysis of their progress and other data. We stay up to date with best practice through our membership of the Association of Employment and Learning providers (AELP), by networking with other professional training providers, and by researching relevant information such as Ofsted reports on apprenticeships. Our work is externally checked by our awarding organisations, the Education and Skills Funding Agency, and Ofsted.
What if we have a complaint?
Please find our complaints policy here
How do we get started?
The first step is to have an informal discussion with us to explore how the Juice Business Administration Development Programme can support you and your staff. There are some administrative steps to work through before any apprentices can start. These include making sure that your Apprenticeship Service account is properly set up, that there is a contract in place (a requirement of the Education and Skills Funding Agency), and that apprenticeship agreements and commitment statements are in place. We will explain all of this and steer you through the process.