Apprenticeship Standard for Team Leader / Manager – Frequently Asked Questions
What job roles are suitable for this standard?
The Team Leader Apprenticeship, which offers management training for recruiters, is applicable to professional team leaders and first line managers in all sectors and all sizes of recruitment organization. This includes individuals who are at the start of their career in leadership and management and who wish to take their first steps into professional management.
Who is eligible to join the programme?
The programme has certain eligibility criteria, as required by the government. The rules are quite extensive but, in short, people can apply if they’ve had the right to work in the UK for the past three years, work at least 30 hours per week, and do not already hold management qualifications higher than level 3. Our advisors will discuss this with you in more detail to ensure the entry rules are fully understood and complied with.
Can our existing staff join the programme?
Yes, the programme is appropriate for those already in management roles who may already have developed practical experience but who wish to develop their theoretical understanding of management skills. There is a general expectation that anyone joining the programme will benefit from significant development, so it is not suitable for very experienced managers.
Is the apprenticeship useful for new members of staff?
This depends on their job roles. If a new member of staff has been employed either in a Team Leader role or in a role that is likely to lead to a Team Leader position, then this apprenticeship is ideal. There are two important things to remember. Firstly, the apprenticeship standard should fit the job role and, secondly, the apprentice should benefit from significant up-skilling while on the programme.
What level of apprenticeship is this?
This apprenticeship standard has been set at level 3. All Juice apprentices achieve a formal Level 3 Diploma in Management, which is an internationally recognised management qualification.
How much does the apprenticeship cost and how do we pay Juice?
The government has set a funding cap of £5,000 for the Team Leader Apprenticeship. Juice will work with you to set up your Apprenticeship Service account, so that your levy funds are transferred to us over the course of the apprenticeship (in accordance with the levy funding rules). This is an automated process that involves a series of checks and balances undertaken by the Education and Skills Funding Agency.
Are there any entry criteria?
Apprentices must either hold, or be able to achieve, English and Maths qualifications before they can complete their apprenticeship. We will initially assess your managers to check they can meet the English and Maths requirements with the right level of support, which we will provide.
What e-learning will our apprentices use?
Your apprentices will benefit from our established range of exceptional video courses on leadership and management. Subjects include motivation, change, communication, performance management, hiring talent, people, coaching and much more. These videos offer a fresh, new, innovative and easy-to-use learning platform that are, above all, fun and engaging.
How are our managers assessed?
Our trainers will assess your managers throughout the programme to ensure they achieve The Level 3 Diploma in Management and to prepare them well for gaining the full Team Leader Apprenticeship. Everything we do prepares your apprentices for a process called End Point Assessment. This is undertaken by a fully independent assessor (not a Juice employee) who will set a test, review your apprentices’ work to date, interview them about their experience, knowledge and skills, and conduct a professional discussion about their development activities. End Point Assessment can only take place when you and we agree the apprentice is ready and, in any event, is extremely unlikely to happen until at least 12 months has elapsed.
Do we have to pay separately for End Point Assessment
No, it’s all part of the funding arrangements we will have between us. Juice will recommend an approved End Point Assessment organisation to support your apprentices and we will negotiate a price for their services. Juice will formally contract with the End Point Assessment organisation and we will be responsible for paying them from the levy funds we receive.
How long does the programme last?
Typically, managers will be on programme for 15 to 18 months. A lot depends on their personal circumstances and the duration can be adjusted, to some degree to ensure your apprentices’ and your organisation’s needs are fully met.
Are there different pass marks to the apprenticeship?
Yes, your managers can secure a pass, merit or distinction. Juice aims to support all learners to have the opportunity of passing with distinction, which is a clear recognition that they are someone who regularly goes beyond the normal expectations of the job and has the potential to develop and improve quickly.
How do you make sure the apprenticeship is delivered to a very high standard?
Our apprenticeship programme is frequently checked for its impact and effectiveness. We use a range of quality assurance tools to identify our strengths and areas for improvement. These tools include observations of our team working with your apprentices, feed back from your apprentices and their managers, and analysis of their progress and other data. We stay up to date with best practice through our membership of the Association of Employment and Learning providers (AELP), by networking with other professional training providers, and by researching relevant information such as Ofsted reports on apprenticeships. Our work is externally checked by our awarding organisations, the Education and Skills Funding Agency, and Ofsted.
How do our apprentices become members of a professional body?
Both the CM I and ILM were part of the Trailblazer group that developed the apprenticeship standard. A successful manager has the option of becoming an Associate Member of either of these organisations. Associate Membership of the CM I is currently £140 per year, and the member is entitled to use the initials ACMI after their name. Similarly, Associate Membership of ILM costs £102 per year and members can use the letters AMInstLM.
Which employers designed the Apprenticeship Standard for Team Leaders?
A group of employers came together to design the new apprenticeship standard.
They were known as Trailblazer group. They came from a diverse range of backgrounds and included, for example, HMRC, Sainsbury, Virgin Media, Santander, Serco, Barchester Healthcare and many others.
How do we get started?
The first step is to have an informal discussion with us to explore how the Apprenticeship Standard for Team Leader can support you and your staff. There are some administrative steps to work through before any apprentices can start. These include making sure that your Apprenticeship Service account is properly set up, that there is a contract in place (a requirement of the Education and Skills Funding Agency), and that apprenticeship agreements and commitment statements are in place. We will explain all of this and steer you through the process.