It was nearly 25 years ago that I had my first experience of running a temp desk. I’d been working as a commercial perm consultant for a year and was making an average of 2 placements a week. Then the catering temp consultant, Mary was heading back to Texas and they needed someone to take over. It was November and Christmas would soon be here, so I thought it would be a great challenge.
Within 2 weeks I’d booked 110 temps out per day, with some only working a 4 hour shift. I was working 12 hour days myself and on call evenings and weekends. I ended up spending 4 years running temps on 4 different sectors and then managing a team of 11 who were able to deliver up to 1,500 temps out per day.
I learnt a lot from those days and some of the lessons are still relevant today.