Empathy; it’s a declining trait in today’s workplace and, according to a recent study, society in general. And that’s a shame because in a people-driven environment like the recruitment industry, learning and developing empathic skills can be a huge boost to your client, candidate and colleague relationships.
About Belinda Hirons
Starting out with Juice Talent Development nearly four years ago as a Client Services Assistant, Belinda has progressed to become the resident tech geek and Systems Support Manager. Prior to this she spent 24 years working at Gatwick Airport in customer services; notoriously one of the most shouted-at roles in history, but also one where empathy goes a long way!