To KPI or not to KPI – that is the question…

After working in the recruitment industry for 25 years and several sales roles in one form or another for the 5 years previous to that, KPIs have always been part of my working life… and I love them!

So, having already put my bias out there, this blog post will aim to see both sides of the story, from the senior recruitment consultant setting up on their own as essentially a ‘one man band’, through the true SME aiming to grow, to the international recruitment group with over 1,000 staff. I’ve worked with all of them in relation to performance management.

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