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6 qualities needed to run a successful temporary desk

It was nearly 25 years ago that I had my first experience of running a temp desk. I’d been working as a commercial perm consultant for a year and was making an average of 2 placements a week. Then the catering temp consultant, Mary was heading back to Texas and they needed someone to take over. It was November and Christmas would soon be here, so I thought it would be a great challenge.

Within 2 weeks I’d booked 110 temps out per day, with some only working a 4 hour shift. I was working 12 hour days myself and on call evenings and weekends. I ended up spending 4 years running temps on 4 different sectors and then managing a team of 11 who were able to deliver up to 1,500 temps out per day.

I learnt a lot from those days and some of the lessons are still relevant today.

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