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How to deal with problem staff

If you are an owner or manager of a successful recruitment agency, you no doubt have a number of different personalities and staff of varying levels of performance in your offices.

Big ego’s, quiet and methodical, high achievers, those that talk a good game but don’t deliver — any of these sound familiar?

I regularly meet my peers, other MD’s, CEO’s, and recruitment business owners and it’s clear we all seem to face similar issues with a few, select members of staff, so I thought I’d address this in this article.

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