4 simple tips for becoming a great listener

Do you ever finish a phone call or leave your client’s premises and think that they just weren’t listening to you? If you’re a manager or leader, do you ever think that you are talking to yourself? As a parent, do you sometimes wish that your children would just hear what you were saying?

As a speaker, coach and human being I hear these kind of comments and frustrations regularly. People feel that when they talk, the other party just isn’t listening. And this translates into unwanted situations whether lost sales, unsatisfactory team performance, or unruly teenagers.

If only you could be more persuasive, more influential or more impactful. If only, then people would listen to you…

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How to effectively run and manage a recruitment business

I am not going to pertain to know all the answers. I’ve made plenty of mistakes, but I’ve learnt from them and tried not to make them again. Here’s what I’ve learnt about effectively running and managing a recruitment business

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Quarterly business planning or “you running your business… not your business running you!”

Quarterly business plans (QBPs) work so well in recruitment. As with the four seasons, recruitment trends change considerably throughout the year, so planning in detail for more than 3 months at a time, can sometimes be counter productive.

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Billing Managers: Coaching on the job

Your success as a billing manager is defined more by the success of those around you, than by your own billing success, which is hard for many managers to fully understand.

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The secret to success as a Billing Manager

All billing managers struggle with balancing billing time with finding time to actually manage.

Yet manage that balance we must. And the solution can be found in disciplined personal organisation.

We have to have a work plan, a strategy to make sure we include all the key components of what is important. “Working hard” is not enough. This short video will show you some key strategies to maintain your personal billings but also improve the billings of those around you;

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